Privacy Policy
Last updated: July 25, 2026
Introduction
Highland Heating and Air Inc. (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or request our HVAC services.
Information We Collect
- Contact information — name, phone number, email address, and service address when you fill out a request form or call us.
- Service details — information about your HVAC system, service needs, and appointment preferences.
- Usage information — pages visited, device type, browser information, and approximate location through cookies and analytics tools.
How We Use Your Information
- To respond to your service requests and schedule appointments.
- To communicate with you about your project, estimates, and follow-ups.
- To improve our website, services, and customer experience.
- To comply with legal obligations and protect our business rights.
Cookies & Tracking
We use cookies and similar technologies to understand how visitors use our site. You can manage your cookie preferences through the cookie banner. Essential cookies required for site functionality cannot be disabled.
Information Sharing
We do not sell your personal information. We may share information with trusted service providers who help us operate our website or provide services to you, and only when necessary to fulfill your request.
Data Security
We take reasonable precautions to protect your information. However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security.
Your Choices
You can update or delete your personal information by contacting us. You may also adjust your cookie preferences at any time using the cookie controls on our site.
Contact Us
If you have questions about this Privacy Policy, please contact us: